New Chapter Care
Disability Support Services in Australia
By working closely with participants and their families, we aim to create tailored support plans that address specific needs and help achieve personal goals.
New Chapter Care
About US
At New Chapter Care, we are dedicated to provide personalised support to individuals who have disabilities. We are more than disability service provider – we are a partner in your journey. Our name reflects our commitment to helping individuals and families create a positive, fulfilling new chapter in their lives. We offer a comprehensive range of support services designed to enhance well-being, promote independence, and strengthen community connections. With compassion, professionalism and a person-cantered approach, we aim to help you overcome barriers and open the doors of opportunities to live a rich, fulfilling life.
New Chapter Care
New Chapter Care
Why Choose us
Dedicated & Compassionate Support
Our team is committed to providing attentive, hands-on care that prioritizes comfort, security, and well-being in every aspect of daily life.
Tailored Services for Every Journey
We take the time to understand each person’s unique needs, offering flexible support that adapts to different lifestyles, goals, and challenges.
Seamless NDIS Navigation
With in-depth knowledge of NDIS processes, we simplify access to essential services, ensuring smooth coordination and hassle-free support at every stage.
New Chapter Care
Services We Offer
Group & Centre-Based Activities
At New Chapter Care, we provide vibrant and engaging group and center-based programs designed to bring people together in a supportive and enjoyable setting. Our activities cater to various interests, including art, music,
Community Participation
Engaging with the community is an essential part of leading a fulfilling life. New Chapter Care supports participants in accessing social, recreational, and cultural activities that align with their interests and goals.
Household Tasks
Managing household responsibilities can be challenging, which is why New Chapter Care offers reliable support with everyday chores. Our team assists with cleaning, laundry, meal preparation, and other essential household tasks
Development of Life Skills
Practical skills play a crucial role in day-to-day life, and New Chapter Care provides tailored support to help participants strengthen their abilities in various areas. From budgeting and cooking to problem.
Innovative Community Participation
At New Chapter Care, we go beyond traditional community engagement by offering innovative programs that encourage meaningful social interactions and personal growth. Our approach includes creative, educational, and skill-building activities.
Daily Tasks & Shared Living
For those living in shared accommodations, maintaining harmony and managing daily responsibilities are essential. New Chapter Care provides support in organizing daily routines, handling household duties, and promoting a positive living environment.
Assist – Travel & Transport
Reliable transportation is key to accessing essential services, social activities, and medical appointments. New Chapter Care provides safe and convenient travel assistance to ensure participants can easily reach their destinations. Our team helps with planning routes.
Assist – Personal Activities
Everyday tasks should be manageable and stress-free. New Chapter Care offers personalized assistance with bathing, dressing, grooming, eating, and other personal care needs to ensure participants feel comfortable and supported.
Assist – Life Stage & Transition
Life changes can be overwhelming, but New Chapter Care is here to help navigate major transitions with confidence. Whether it’s moving to a new home, starting a job, or adjusting to a new routine, we provide guidance and resources to ensure.
Accommodation & Tenancy Assistance
Securing stable housing is a crucial aspect of well-being. New Chapter Care assists participants in finding, applying for, and maintaining suitable accommodation. We provide guidance on tenancy agreements, budgeting for rent and utilities, and understanding housing rights.
Community Nursing
Our Community Nursing services are designed to support participants with clinical needs in a familiar and comfortable environment. New Chapter Care provides professional, in-home nursing care that includes medication management, wound care, chronic disease support, health monitoring.
Support Coordination
Navigating NDIS can be complex, especially when juggling different services, providers, and life changes. That’s where our Support Coordination and Psychosocial Recovery Coaching come in. At New Chapter Care, we help you understand and implement your NDIS plan effectively. Our support coordinators assist with connecting you.
High Intensity Daily Personal Activities
For participants requiring greater physical or medical assistance, New Chapter Care offers High Intensity Daily Personal Activities delivered by skilled staff with specialised training. These supports are designed for people with complex care needs that may involve medication administration,
Implementation of Behaviour Support Plans
At New Chapter Care, we work with participants, families, and behaviour specialists to implement Behaviour Support Plans with care and consistency. These plans are designed to reduce harmful behaviours and improve quality of life through structured, positive support strategies. Our trained staff ensure each plan is followed.
SIL / STA / MTA
At New Chapter Care, we provide a range of accommodation supports tailored to meet different living needs, including Supported Independent Living (SIL), Short-Term Accommodation (STA), and Medium-Term Accommodation (MTA). Our goal is to ensure a stable, safe, and engaging living environment where participants feel at home.
New Chapter Care
Our Mission & Vision
Mission
Our mission is to provide individualised support, better health and wellbeing of the disabilities clients to achieve their goals and enhance their quality of life. Our goal is to create meaningful experiences, build confidence, and ensure comfort through personalized care and community engagement.
Vision
New Chapter Care
New Chapter Care
Our Values
Respect
We treat every individual with dignity, honouring their choices, rights, and unique journey. Respect is at the heart of how we engage with participants, families, and our team.
Inclusivity
We create an environment where everyone feels welcomed, valued, and heard—regardless of ability, background, or culture. Diversity is embraced and celebrated in all that we do.
Compassion
We lead with empathy and kindness, always striving to understand and support the needs of our participants. Compassion drives our commitment to delivering person-centred care.
Collaboration
We believe in working together—staff, participants, families, and communities—to achieve shared goals. Through open communication and teamwork, we build stronger outcomes.
Empowerment
We support participants to take control of their lives by building confidence and promoting independence. Empowerment is about enabling individuals to make informed decisions about their care and future.
Compassion
We lead with empathy and kindness, always striving to understand and support the needs of our participants. Compassion drives our commitment to delivering person-centred care.
Call Us
1800402202
Email Address
info@newchaptercare.com.au
Location
PO Box 7185 Cranbourne Vic 3977
